Paddington Flagship Boutique: Retail Assistant

Paddington Flagship Boutique: Retail Assistant

Paddington, Sydney

FELLA is seeking a dedicated and enthusiastic individual for the role of Retail Assistant within our new flagship boutique in Paddington NSW, opening in early December.

Working on a Tuesday to Saturday roster, the Retail Assistant will be responsible for management of day-to-day operations, miscellaneous PR requirements, impeccable stock management and a commitment to delivering an exceptional in-store experience. Coupled with the required skills below, the successful candidate will be a skilled retail professional, able to take on this role with diligence, passion, and confidence, promoting a strong and committed team environment for our FELLA boutique.

What We Are Looking For:

  • Experience in the retail sector;
  • Fashion experience highly favoured;
  • A demonstrated commitment to outstanding customer service;
  • Excellent communication skills and merchandising abilities, including the capacity to communicate warmly and effortlessly with customers;
  • Computer literacy encompassing strong familiarity with the Microsoft Office suite, macOS, customer care (in-store + online, live chat), POS systems and/or Shopify backend;
  • Administration all-rounder: including strong stock management skills, willingness to complete general admin errands for both the store + PR requirements;
  • Adhere to any visual merchandising changes that are given to you by management;
  • Be able to multitask;
  • Take pride in organisation and cleanliness of the store;
  • Have a positive and energetic approach;
  • Lead with operational excellence and an eye for detail;
  • Have minimum 2 years previous retail experience;
  • Be able to work a flexible Tuesday - Saturday roster;
  • Position requires mandatory Saturday availability;
  • Ideally working 4-5 days, must be flexible; and
  • Must be available over the Christmas holiday period.

Additional Duties:

  • Willingness to undertake training for Made-To-Order customisations for application in-store;
  • Liaise with external PR company to facilitate sample send-outs and returns for all photoshoots;
  • Washing, cleaning, and stocktake of swimwear samples;
  • Responding to all PR / Blogger, Instagram CRM enquiries, both via email and on socials;

We are only taking local Sydney applications at this time, as this role is on-site and in-store and will not be practicable to work remotely. Salary will be negotiated based on experience level. Please send through your application to


Contact us about this position